Soaring Peaks Consulting

Salesforce Education Cloud Strategy & Custom Platform Development

Engineering your organization's clearest path to the summit

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Services

Founded by a former lead engineer and architect on the Salesforce Education Cloud product team, Soaring Peaks Consulting delivers custom platform solutions that enable educational institutions and other mission-driven organizations to better support staff and personalize constituent experiences.

The services we offer include the following:

Strategic Education Cloud Guidance

High-level roadmap planning, health checks, and architecture guidance specifically for Education Cloud customers, ensuring your Salesforce environment is built for the long haul.

Salesforce Custom Development

From custom Lightning Web Components and OmniStudio components, to Apex code, robust Flows, and third-party integrations -- Soaring Peaks Consulting delivers clean, maintainable solutions for institutions and other mission-driven teams that extend Salesforce to fit your unique processes.

Developer Mentorship & Coaching

Personalized 1:1 or group coaching for in-house developers and administrators. We focus on Salesforce engineering best practices for building, testing, deploying, and maintaining scalable Salesforce projects.

Specialized Education Cloud Expertise

While our custom engineering capabilities extend across the broader Salesforce platform, our experience runs deepest in Education Cloud. We provide specialized expertise to satisfy the complex requirements of educational institutions, particularly in the following areas:

Agentforce for Education Cloud: agent implementations and customizations for recruiting, advising, and other institutional use cases

Recruiting & Admissions: customized application processes, transfer credit submission and evaluation processes, and more

Student Success & Lifecycle Management: including expertise in appointment scheduling with Salesforce Scheduler, intelligent degree planning, action plans, and alerts

Academic Operations: solutions for modeling complex program and course requirements, prerequisites, and corequisites

Document Generation & Automation: whether using native Salesforce Document Generation or a third-party solution like Portwood DocGen, we build customizable document templates for your admissions enrollment packages, transcript evaluations, and other document requirements

Data Architecture & Integrations: scalable data models and integrations to support institutional needs and growth over time

Our Typical Journey

Each institution or mission-driven organization that partners with Soaring Peaks Consulting has its own unique journey, but we typically navigate a similar path to the one described below.

Phase #1: Basecamp

Discovery & Alignment

We start by working together to understand your organization's needs, challenges, and goals, and establish the foundation for a successful project.

Phase #2: Trail Map

Design & Architecture

With the landscape defined, we design the right solution, mapping out architecture and technical pathways to accomplish your objectives.

Phase #3: Summit

Implementation & Delivery

We guide you through the build and deployment process, delivering effective solutions that drive success.

Phase #4: Beyond

Training & Ongoing Support

The journey doesn't stop at go-live -- we provide training, enablement, and ongoing technical guidance for as long as you need it.

Robert Watson

About The Founder

Robert Watson is the Founder & Principal Technical Consultant of Soaring Peaks Consulting. After spending over five years as a lead engineer and architect on the Salesforce Education Cloud product itself, Robert now specializes in Salesforce Education Cloud strategy and custom platform development. He leverages his 14+ years of Salesforce and software development experience to help educational institutions and other mission-driven organizations get the most value out of their Salesforce investment.

When he isn't deep in a Salesforce environment, you can often find Robert out running on the trails around the Pacific Northwest or spending time with his family. You can learn more about Robert on his personal blog, connect on LinkedIn, or follow him on the Trailblazer Community.

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